Use of This Site
By using the site www.jcsmithinc.com and its related services and products (collectively, the “Site”) you agree to be bound by these terms (“Conditions of Use”). You also accept the Conditions of Use when you create an account, sign in as guest, or log in to the Site. We may make changes to the Site and the Conditions of Use. It is your responsibility to review the Conditions of Use for updates or changes. If you do not agree with the Conditions of Use, you should not use the Site.
Paying for Your Order
While we make every effort to ensure that the products shown on our website are currently available at the price shown. In rare cases, should products you have ordered become unavailable, you will be notified immediately. The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.
Your credit, debit card or Paypal account will be debited for your order at the time your order is placed. Our credit card payment provider may pre-authorize your order amount for security and address verification purposes. By submitting an online order with JC Smith Inc, you expressly agree not to request a ‘charge back’ or dispute of any fees or payments for said orders, and that no dispute with JC Smith Inc will be raised with or adjudicated by the credit card company or Paypal. Rather, you agree to contact JC Smith Inc directly to resolve the issue.
Our online and email order confirmations to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may decline and cancel the order if we suspect fraudulent activity whether the case being true or false. We will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we’ve already charged you for, we’ll refund you the full amount of the canceled portion of the order.
Orders are processed in order of received. In-stock orders are shipped within 1-2 business days. You will be notified order status via email or you can check the status of your order online. You will also be emailed a tracking number from the chosen carrier. Customer returned shipments due to any undelivered reason outside the carrier’s responsibility will be charged a 10% restocking fee plus the actual shipping cost from the shipment invoice subtotal. Please note that USPS Priority Mail is not a guaranteed service by the USPS or from us. Holidays and inclement weather play a big part in this. The US Postal Service or JC Smith Inc does not offer shipping refunds for delayed delivery dates for any reason.
Returns & Exchanges
Our goal is that you are completely satisfied with your purchase. We take pride in the quality of the products we sell and offering great customer service is our top priority. If you are not completely satisfied with your purchase within 30 days, please follow the guidelines detailed below and we will be happy to help you to return your purchase.
To be eligible for a return within 30 days, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There are no returns accepted after 30 days of purchase date, there are no exceptions. There are no returns on custom lettering/artwork signs, roll-up signs, banners or clothing produced by our sign shop, these sales are final.
Please contact us here to request a return authorization #. You will then be notified with a return mailing address. Returns without a RA# on the outside of the shipping box will be refused and shipped back to the customer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or exchange.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days. A 20% restocking fee may imply on larger orders or heavy items.
You will be responsible for return shipping charges and or original invoice shipping charges unless the item is proven defective or if the incorrect item was shipped in our error. If the item was shipped to you with “free shipping” the actual shipping costs will be deducted from your refund or exchange credit.
Errors on This Site
We try to be as accurate as possible. However, we do not warrant that product descriptions or other Site content is accurate, complete, reliable, current, or error-free. Prices and promotions are subject to change. We cannot confirm the availability or price of an item until you place your order. Despite our best efforts, rarely an item on the Site may not be available, have an inaccurate description or may have been mis-priced. For any of these reasons you will be notified, we will contact you regarding instructions, changes or cancellation.
All content included on or comprising the Site, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds and other material (collectively “Content”) is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is protected as a collective work under U.S. and international copyright laws, and JC Smith Inc owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content. You may not remove or modify any copyright, trademark and other proprietary notice contained in any Content you use, and you may not modify or alter the Content, copy or post the Content on any network computer, or broadcast the Content in any media. You may not copy, scrape, frame, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from or in any way exploit any of the Content, in whole or in part.
Reviews, Comments, Communications
You may interact with the Site in numerous ways, including Reviews, Ratings, Blog Comments and e-mail communication. You hereby grant JC Smith Inc a perpetual, irrevocable, royalty-free, transferable right and license to use, modify, reproduce, transmit, publish, display, delete, and distribute any information (except order information sent via e-mail or phone) or materials you send to us throughout the world in any media. You also grant us the right to use the name you use when you submit content to us, in connection with that content. When you submit content to us, you will disclose any affiliation you have and you will not submit anything that contains harmful computer code, references other websites, or is false, misleading, illegal, defamatory, libelous, hateful, racist, biased, threatening, or harassing in any manner.
Disclaimers and Limitation of Liability
THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY JC Smith Inc ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND HERE-UNDER, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OR OUR SERVERS OR ELECTRONIC COMMUNICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Links to Third-Party Web Sites
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. We have no responsibility for any activities that occur under your account and password. You may only use the Site for lawful purposes. Activities including, but not limited to, tampering with the site, misrepresenting the identity of a user, and using buying agents or conducting fraudulent activities, on the site are prohibited.
You may not violate or attempt to violate the security of the Site, including by, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) using the Site for unintended purposes or trying to change the behavior of the Site; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security or authentication measures without proper authorization; (d) attempting to interfere with service to any user, host or network, including without limitation via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;”; (f) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting; or (g) forging communications on behalf of the Site (impersonating the Site) or to the Site (impersonating as a legitimate user). You may not send unsolicited or unauthorized e-mail on behalf of JC Smith Inc, including promotions and/or advertising of products or services. We may prosecute you to the full extent of the law for any violation of these Conditions of Use. You may not use any device, software or routine or data to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site. You may not use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Site other than the search engine and search agents we provide and generally publicly available browsers.
The laws of the State of New York will govern these Conditions of Use without giving effect to any principles of conflicts of laws.
Termination of Use
We may, in our sole discretion, terminate your account or your use of the Site at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. We may change, suspend or discontinue all or any aspects of the Site at any time without prior notice.[/vc_column_text][/vc_column][/vc_row]